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TERMS & CONDITIONS

Acceptance of Terms

By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.

Purpose 

100 Reasons is a nonprofit movement focused on raising awareness about mental health and suicide prevention. The website is designed to provide resources, share stories, showcase community contributions, and sell merchandise to support our mission. It is not intended to replace professional mental health services or provide medical advice.

User Conduct

When using our website or social media platforms, you agree to:

  • Use the services only for lawful purposes.

  • Refrain from posting or sharing content that is discriminatory, offensive, harmful, or violates the rights of others.

  • Respect the privacy and confidentiality of others.

  • Avoid spamming, hacking, or attempting to disrupt the operation of the website.

We reserve the right to moderate or remove any content that violates these guidelines or is deemed inappropriate.

E-Commerce Platform

Our website includes an online store where you can purchase merchandise to support our mission. By purchasing from our store, you agree to the following:

  • All payments are processed securely, and your payment details will not be stored by us.

  • Refunds, exchanges, and returns will be handled in accordance with our Refund Policy (see below).

  • Merchandise is sold for fundraising purposes, and a portion of proceeds directly supports our nonprofit initiatives.

Refund Policy

At 100 Reasons, we deeply value your support for our mission. Below are the terms for refunds, exchanges, and returns related to purchases made through our e-commerce platform.

1. Merchandise Returns

  • We accept returns for unused, unworn, and undamaged items within 30 days of purchase.

  • To initiate a return, please contact us with your order details and reason for the return.

2. Refunds 

  • Refunds will be issued to the original payment method once the returned item is received and inspected.

  • Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or damaged item).

  • Please allow up to 7-10 business days for the refund to process.

3. Exchanges 

  • We will exchange items for a different size or style, subject to availability.

  • Exchanges must also be initiated within 30 days of purchase.

4. Non-Refundable Items 

  • The following items are not eligible for refunds or returns:

  • Digital downloads (e.g., e-books or guides)

  • Custom or personalized merchandise

  • Donations made through the website

5. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

Content and Intellectual Property

All content on this website, including images, text, logos, and media, is the property of 100 Reasons unless otherwise stated. You may not reproduce, distribute, or use our content without explicit permission. However, we encourage sharing our mission and resources responsibly to further the cause.

Privacy Policy

At 100 Reasons, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address (e.g., when making a purchase or submitting a contact form).

  • Payment Information: Payment details provided during purchases (processed securely via third-party payment platforms).

  • Usage Data: IP address, browser type, and website interactions for analytics purposes.

2. How We Use Your Information

  • Your information may be used to:

  • Process transactions and send purchase confirmations.

  • Respond to inquiries or comments submitted through the website.

  • Send newsletters, updates, and marketing emails (with your consent).

  • Improve website functionality and user experience through analytics.

3. Sharing Your Information

  • We do not sell, rent, or share your personal information with third parties, except for:

  • Trusted service providers (e.g., payment processors, shipping partners) necessary to fulfill your orders.

  • Legal obligations or to protect the rights, property, or safety of 100 Reasons.

4. Data Security

  • We take reasonable precautions to protect your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Analytics

  • Our website uses cookies to enhance your browsing experience. By using the site, you consent to the use of cookies. You may disable cookies in your browser settings, but this may affect website functionality.

Disclaimer

The resources and information provided by 100 Reasons are for educational and advocacy purposes only. They are not a substitute for professional medical or mental health services. If you or someone you know is in crisis, please seek immediate assistance by calling a mental health hotline or contacting emergency services in your area.

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